Our Team
Ivan Thomas, MPA, ITILv3
Founder/Executive Director
Ivan Thomas Jr. graduated from the New York City College of Technology (NYCCT) in June 2009 with a bachelor’s degree in communication design and a minor in Psychology. In addition, Ivan has earned an MPA in Nonprofit Administration and Public Affairs with a concentration in Organizational Behavior. He also has acquired certifications in Project Management Office and Information Technology Infrastructure Library (ITIL) Version 3.
Ivan is a New York City College of Technology Alumni Association Board Member. He intends to provide guidance and advice to potential alums and graduate students. Ivan has been dedicated to promoting the emotional and physical well-being of others and has gained insight into human behavior through his work in social work. Over the past 12 years, he has created and executed programs to support this cause. In addition, he has been a Market Research Supervisor with over 8+ years of data analytics, quantitative analysis, and administrating focus groups with various target demographics. As a passion project, he hopes to share his knowledge of human interaction with all that will receive it.
SiTing (Michelle) You
Project Manager
SiTing (Michelle) You is an administrative professional with over five years of experience. She holds a Bachelor’s degree in Administrative Studies with a minor in Computer Science from St. John’s University, equipping her with both administrative and technical expertise. She excels at managing schedules, coordinating across stakeholders, and creating data-driven dashboards to track and improve performance. She has also developed training materials and supported onboarding processes, ensuring smooth team integration. Proficient in Microsoft Office, Adobe Creative Suite, Salesforce and various data analysis tools, she leverages technology to streamline operations. Dedicated to continuous professional growth, SiTing consistently seeks ways to enhance her skills and drive meaningful change.